Delivery Policy

LM Treasures Prop Rentals will, to the best of our ability, provide the highest level of customer service possible. This is to help reassure Customer that each order will be completed accurately, on time, and with all the agreed upon available item(s) in good condition for their event date and time. 
  • Events that require rushed delivered or pick up (sooner than 48hrs) will be charged a rush fee of $200.
  • LM Prop Rentals will need at least 48-72 hrs. to process, pull, and inspect all rental items.
  • Delivery Fees are calculated from our showroom location at 10557 Juniper Ave, Fontana, CA 92337.
  • Review the break down below.
  • Calculate the distance from your delivery location and select the option that applies at check out.
Delivery Fee

0-10 miles                         Min $500              Fee $250              Total $750

11-50 miles                         Min $1000           Fee $450              Total $1,450

51-60 miles                         Min $1500           Fee $450              Total $1,950

61-70 miles                         Min $2000           Fee $450              Total $2,450

 

  • Delivery includes safe transport of all items to and from the venue.
  • Set up is NOT included. Curbside Deliveries only. (Drop off and Pick up)
  • If a set up service is paid for prior to delivery, LM Treasures shall provide a certificate of insurance upon the customers request. A COI can only be provided if LM Treasures is entering the property.
  • Set up fee is $200 per hour, at time of drop off and pick up.
  • Latest pick up time is 9pm, events ending after will be picked up the following morning.
  • For after hours pick ups a $200 fee will apply up to midnight 12am.
  • Pick up hours after 12am an additional day will apply.
  • Any hanging items will be the customers responsibility. Brackets WILL NOT be provided.
  • Additional fees will apply for deliveries that exceed 30 min or are considered difficult access.(Stairs, no freight elevator, tight spaces, etc.)
  • Customer must also have someone available to sign for all rentals at drop off and pick up.
  • Customer will be responsible for confirming that the venue will allow all and any props provided by LM Treasures Prop Rentals to left stationary at their facility for the event date and time.
  • Customer must provide access two hours before and after the event to set up and to remove all prop rentals. Venue must be easily accessible with vehicle parking near the venue entrance for unloading.
Pick Up
  • Free local pick up is offered for those who want to avoid the delivery fee and minimum order amount. 
  • Customer will be responsible for arriving at LM Treasures in Fontana, Ca Monday – Friday between the hours of 9 AM – 3:30 PM.
  • Additional fee’s will apply for pickups completed after hours.
  • Customer also must bring the appropriate size vehicle and transport materials to protect all items during transit.
  • If the items acquire any damages while in Customers possession they will be held liable for paying a repair fee.
  • If the customer does not provide blankets a $5 rental will be charged for each blanket provided by LM Treasures.
  • The customer must return the blankets at time of drop off. If blankets are not returned an additional $15 will be charged for each blanket.
Weekend Events
  • Event on a Friday, Saturday, or Sunday will be charged a weekend rate.
  • Saturday or Sunday event will be pick up the Friday before and return the following Monday.
  • Friday events will be picked up the Thursday before and returned the following Monday.
Late Returns
  • Items that are returned late will be charged a late fee:
8am - 12pm          Additional 15%
12pm - 3pm           Additional 25%
3pm - Closing        Additional Day